Privacy Policy

PRIVACY POLICY

Welcome to NikkyKho.com. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the use of our website, including compliance with SMS communication requirements established by wireless carriers and The Campaign Registry (TCR).

1. Information Collection and Use

Personal Data:

We collect information that personally identifies you, such as your name, email address, phone number, and other contact details, when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.

Usage Data:

We also collect information on how the website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies Used:

• Essential Cookies: Necessary for the operation of the website.
• Analytics Cookies: Help us understand website usage and improve performance.
• Advertising Cookies: Provide relevant advertising tailored to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please see our Cookie Policy and our Cookie Consent Banner, which allows you to accept or reject non-essential cookies.

3. Use of Data

Real AI Dynamics uses the collected data for the following purposes:

• To provide and maintain our website.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our website.
• To monitor the usage of our website.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events that may be of interest to you, provided that you have given explicit opt-in consent for marketing communications.

4. Consent for SMS Communications

We are committed to transparency and compliance regarding SMS communications. This section outlines how we collect and use your phone number and consent for text messages, in compliance with regulations established by wireless carriers and The Campaign Registry (TCR).

1. Voluntary Consent:

   • You can voluntarily opt in to receive SMS communications through an opt-in checkbox on forms where we collect your phone number. This checkbox will include the following statement: “By clicking this box, you agree to receive SMS from [Company Name]. Reply STOP to opt-out at any time, and reply HELP for customer care information. Message and data rates may apply. Messaging frequency will vary. See our Privacy Policy here: [Insert Link].”
   • Opting in is not mandatory and is not a condition for submitting forms or using our services.

2. Confidentiality:

   Your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes.

3. Types of SMS Communications:

   If you opt in, we may send you the following types of SMS messages:

   • Order Updates: Notifications about the status of your order or delivery.
   • Appointment Reminders: Alerts regarding upcoming appointments or events.
   • Service Updates: Notifications related to changes or updates in our services.
   • Other Customer Communications: Important information related to your interactions with us.

4. Example Message:

   “Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you! To opt-out, reply ‘STOP’ to unsubscribe. Message and data rates may apply. Messaging frequency may vary. For assistance, reply ‘HELP.'”

5. Message Frequency:

   You may receive approximately 5-10 messages per week based on your interactions with our services. However, the actual frequency may vary depending on the type and nature of communications.

6. Opt-Out Process:

   • You can unsubscribe from SMS communications at any time by replying with “STOP” to any of our messages. Once you opt-out, we will no longer send you SMS messages.
   • For customer assistance or further inquiries, reply with “HELP,” and we will provide additional instructions or support.

5. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will also retain and use your data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Criteria for determining retention periods include:

• The length of time we have an ongoing relationship with you.
• Legal obligations under applicable laws.

6. Data Transfer

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

When transferring data outside the European Union (EU), we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Binding Corporate Rules (BCRs) or similar legally enforceable frameworks.
• Transfers to countries that the EU has deemed to provide an adequate level of data protection.

7. Disclosure of Data

We may disclose your personal information:

• To comply with a legal obligation.
• To protect and defend the rights or property of Real AI Dynamics.
• To prevent or investigate possible wrongdoing in connection with the service.
• To protect the personal safety of users of the service or the public.
• To protect against legal liability.

Third-Party Service Providers:

We may share your information with trusted third-party service providers (e.g., cloud hosting, analytics, or payment processors) who assist in operating our website and services. These providers are contractually obligated to handle your data securely and in compliance with applicable laws.

8. Security of Data

The security of your data is important to us. We use a variety of technical and organizational measures to protect your data, including:

• Encryption of sensitive information.
• Multi-factor authentication for account access.
• Regular security audits and updates.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Compliance with US Privacy Laws

In compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

• The right to access the personal information we collect about you.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of your personal information.

If applicable, you can exercise these rights by contacting us through the details provided below or by clicking on the Do Not Sell or Share My Personal Information link on our website.

10. Contact Information

If you have any questions about this Privacy Policy or need to exercise your rights under GDPR, CCPA, or CPRA, please contact us at:

Email: support@realaidynamics.com